Terms of Service
Last updated: September 2026
About this website
This website describes CaseFlow AI, a claims intake automation platform. The services, integrations and security commitments that apply to each customer are set out in that customer's agreement.
Demonstrations
Interactive demonstrations on this site use fictional claims, people, policies and results. Simulated validations, classifications and integrations are illustrative only and do not represent coverage decisions or connections to any real insurer system.
No claim decisions
CaseFlow AI is designed to automate administrative intake work. It does not approve claims, deny coverage or determine indemnity. Those decisions remain with authorized people at each organization.
Acceptable use
Please don't submit real claimant personal data, protected health information or confidential documents through the website forms. Use the demo request form only to describe your workflow.